Terms and Conditions
Your use of the web site is conditional upon acceptance and compliance of the terms and conditions, notices and disclaimers as outlined below. Your use of the web site signifies that you have read and agreed to the Terms and Conditions.
Terms & Conditions
Soul Presence prices are subject to change without notice. Payment for treatment is required at time of appointment. All new clients of Soul Presence are required to complete a confidential health history form. Information provided must be accurate and correct to the best of the clients knowledge at the time the information is provided. It is vital all medical conditions and subsequent medications are disclosed and updated if any changes arise throughout the treatment period.
The role of the therapist does not include diagnosis of illness or injury and should not be replaced for any other health or medical care.
Your allocated appointment time is an integral process to your treatment protocol; while we do understand that at times delays are unavoidable it is greatly appreciated if you call and advise us of the delay or reschedule your appointment. We do not charge cancellation fees for missed appointments however, you may not be given another advanced appointment time if you repeatedly ‘Fail to attend’ or are late for appointments. Your appointment time may be cut short if your lateness interferes with the appointment of another client who is booked in after you.
Limitation of Liability: Soul Presence will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the web site or messages received or transactions entered into through the web site or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this web site, including but not limited to, damages for loss of profits, use, data or other intangible, even if Soul Presence has been advised of the possibility of such damages.
Disclaimer: The therapies offered are complementary; that is, they are not to be substituted for professional medical care or prescription medication. As with all complementary therapies, we are unable to provide a diagnosis of any medical condition.
All information contained within this web site is intended as being for general knowledge, education purposes or personal/spiritual growth. Soul Presence is neither responsible nor liable for any damage and/or injury resulted from information displayed on this web site. Information of a metaphysical, spiritual, or medical nature is for education purposes only and is only a guide intended for personal and/or spiritual growth. Always consult with a qualified health care professional before changing or altering any health, medical, or personal regime or practice.
Are non-refundable but may be gifted or passed on to another person if the initial recipient is unable to use the service by the expiry date however, Soul Presence does not accept responsibility for re-gifted or passed on gift certificates.
General / Full priced Gift Certificates will be sold with a 3 year expiry date.
Marketing and Promotional Gift Certificates will be sold with a 12 month expiry date.
Gift Certificates donated for fundraising purposes will have a 3 month expiry date.
Gift Certificates given as part of a Soul Presence Rewards programme will have a 3 month expiry date.
Please note that all care is taken to contact (Soul Presence) Gift Certificate recipients before the expiry date to ensure they receive the full benefit of their gift. Purchasers will be asked to provide the contact details of the recipient at the time of purchase. Soul Presence does not accept responsibility for Gift certificates that have been passed on to a new recipient. Should Soul Presence cease to trade we undertake to the best of our ability to contact recipients of outstanding (Soul Presence) Gift Certificates giving reasonable time to arrange appointments prior to closing date .
Included and excluded cards
All gift cards or vouchers sold after 31st March 2018 in store or online to a consumer who is in NSW at the time of sale or sold to a consumer who provides a NSW address in connection with the sale are covered, unless specifically excluded.
The information below has been sourced from the NSW Fair Trading website https://www.fairtrading.nsw.gov.au/buying-products-and-services/ways-to-pay/gift-cards-and-vouchers
These specific gift cards or vouchers are excluded from complying with the laws:
A gift card or voucher that was sold before 31 March 2018. The terms and conditions in place at the date of purchase of those cards will continue to apply.
A gift card or voucher that is given by a business for free to a consumer
A gift card or voucher exchanged for goods returned to the supplier of the goods
Prepaid cards for phone credit or internet access
ATM cards, debit cards, credit cards or charge cards
Gift cards supplied as part of a customer loyalty or employee rewards program
A gift card or voucher supplied as part of a temporary marketing promotion as a bonus to the purchase of a good or service
A gift card or voucher sold for a particular good or service that is below the market value of the good or service (a genuine discount)
A gift card or voucher sold or donated for use in a fundraising appeal, including to a charity or not for profit organisation
A reloadable card that uses EFTPOS, Visa or Mastercard or a similar electronic payment system
A non- reloadable card that uses EFTPOS, Visa or Mastercard or a similar electronic payment system sold before 1 October 2018
A gift card or voucher for a good or service available for a limited time where the card or voucher expires at the end of that period (for example, entry to a concert or museum exhibition, or a pair of shoes that is only available for a limited time)
Web Links: The web site may contain links to web sites not maintained, controlled or associated with Soul Presence website and it does not make any endorsement, or any representation as to the accuracy, of information contained on those web sites. Soul Presence will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those web sites.
Copyright: Soul Presence is the copyright owner of the content of the web site or is licensed by the copyright owner to use the content on the web site. Expressed written permission to Soul Presence is required before any web site content may be copied, transmitted, quoted, whether by electronic, magnetic, mechanical means or in any other way.
Viruses: Soul Presence does not represent that any information (including any file) obtained from and through the web site is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Soul Presence will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information.
Security of Your Private Details: I will collect your contact information (name, e-mail address) when you nominate this information. This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. I may share this information and only that information which is absolutely necessary with government departments, however only when I am legally obliged to provide such information